777dk's Privacy Policy
Learn clearly how your personal information is collected, where it is used, and how well it is protected.
Last Updated: This Privacy Policy applies to all services on the 777dk platform. By reading this, you will understand how we manage your information and what your rights are. If you have any questions, contact us at [email protected].
1 Introduction & Applicability
777dk is a secure online gaming platform operated for players in Bangladesh. We believe that protecting user privacy is not just a legal obligation — it is also our ethical responsibility.
This Privacy Policy explains what information is collected when you use the 777dk website and all services under it, the purpose for which that information is used, who it may be shared with, and what your rights and remedies are.
This policy is designed to protect your interests. Continuing to use any 777dk service will be considered as your consent to the terms of this policy.
2 What Information Is Collected
777dk collects two types of information — information you provide directly and information collected automatically.
2.1 Information You Provide Directly
When creating and managing your account, you provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- National ID card or passport information (for identity verification)
- Any information you provide when contacting the support team
2.2 Automatically Collected Information
When you visit or use the 777dk platform, certain technical information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Time spent on the platform and browsing activity
- Transaction history and gaming activity information
- Information obtained through cookies and similar tracking technologies
3 Purpose of Information Use
777dk uses collected information only for the following legitimate purposes:
3.1 Account Management and Service Delivery
Information is used to create, verify, and maintain your account. This includes age and identity verification, transaction processing, and providing technical support.
3.2 Security and Fraud Prevention
IP addresses and device information are monitored to ensure the security of the 777dk platform. This information is essential for detecting unusual activity, preventing the creation of multiple accounts, and preventing financial fraud.
3.3 Ensuring Responsible Gaming
By analyzing gaming activity data, we ensure that no user is playing at a risky level. Self-exclusion or limit-setting options are provided where needed.
3.4 Customer Service
The support team uses your account and contact information to resolve any complaints or questions. 777dk offers 24/7 live chat and email support in both Bengali and English.
3.5 Service Improvement
The 777dk platform experience is continuously improved by analyzing user behavior and preferences. However, this analysis is always conducted in an aggregated and anonymous manner.
4 Cookies & Tracking Technologies
Cookies are used on the 777dk website. Cookies are small text files stored in your browser that help improve the functionality of the site.
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functionality Cookies: Remember your language preferences and settings.
- Analytical Cookies: Collect anonymous data to understand site usage patterns. You can disable these from your browser settings.
Most cookies can be controlled by changing your browser settings. However, disabling some essential cookies may cause certain platform services to not function properly.
5 Information Sharing and Disclosure
777dk never sells your personal information to third parties or rents it for commercial purposes. However, sharing information may be necessary in certain circumstances:
5.1 Service Provider Partners
A minimum amount of necessary information may be shared with payment processing services (bKash, Nagad, Rocket, Upay and bank transfers), technical infrastructure providers, and game software providers. These partners are required to comply with 777dk's privacy standards.
5.2 Legal Obligations
If 777dk is required to disclose information under a court order, a legitimate request from a government authority, or applicable law, it is obligated to do so. In such cases, we will always provide only the minimum information required.
5.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the relevant party. Users will be notified in advance in such cases.
6 Data Storage and Security
777dk maintains industry-standard security measures to protect your information.
6.1 Security Measures
- All data transfers are secured with SSL/TLS encryption
- Payment information is stored with the highest standard of encryption
- Strong password hashing methods are used for account access
- Regular security audits and tests are conducted
- Firewall systems are in place to prevent unauthorized access to servers and databases
6.2 Data Retention Period
All information is retained while the account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements. Once the required period has elapsed, information is securely deleted.
Important: No method of transmitting data over the internet or electronic storage system is completely secure. However, 777dk continues to make every effort to protect your information, and in the event of any security incident, affected users will be notified immediately.
7 Your Rights and Controls
As a 777dk user, you have several important rights over your own information:
7.1 Right to Access Information
You can find out at any time what information 777dk holds about you. A copy of the stored information will be provided upon sending a request to [email protected].
7.2 Right to Correct Information
You can request the correction of any incorrect or outdated information in your account. This can be done directly from account settings or through the support team.
7.3 Right to Delete Information
In certain circumstances, you can request the deletion of your personal information. However, certain information may be required to be retained due to legal obligations or ongoing disputes.
7.4 Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted. This right applies especially while there is a dispute about the accuracy of the information.
7.5 Right to Opt Out of Marketing Communications
You can stop receiving promotional emails and notifications at any time. This can be done from account settings or by clicking the "Unsubscribe" link in an email.
8 Protection of Minors
777dk strictly follows a 21+ age policy. This platform's services are open only to those aged 21 and above.
We do not intentionally collect any information from those under 21. If we learn that information from a minor has been collected, that information will be immediately deleted and the associated account will be closed.
If a guardian suspects that a minor's information has been collected, they can contact [email protected].
9 International Data Transfer
As an international platform, 777dk may in some cases need to process or store data on servers located in other countries. In such cases, the following is ensured:
- Transferred data will be protected according to the standards described in this Privacy Policy.
- Third-party server providers are bound by appropriate agreements to maintain the same level of security.
- Technical and organizational measures meeting international standards are adopted to protect data.
10 Changes to the Privacy Policy
777dk reserves the right to update this Privacy Policy from time to time. This policy may be revised to keep pace with service improvements, legal changes, or new technologies.
In the case of significant changes, registered users will be notified by email or through a notification on the platform. Continuing to use the platform after changes have been made will be considered as your consent to the updated policy.
We recommend that you visit this page regularly so you can stay informed about the latest policy.
11 Links to Other Websites
The 777dk platform may contain links to third-party websites (such as payment gateways). These websites have their own privacy policies and are not under 777dk's control.
It is recommended that you read the privacy policy of any third-party website before visiting it. 777dk is not responsible for how your information is handled on those websites.
12 Complaints & Resolution
If you have any complaints or concerns regarding this Privacy Policy, please contact us at [email protected]. Our team will try to resolve your complaint as soon as possible.
When submitting a complaint, please include the following information:
- The email address registered with your account
- A specific description of the complaint
- The expected resolution or remedy
777dk gives the highest importance to your privacy rights and every complaint is taken seriously.
Have a privacy-related question?
For any questions or concerns about this policy, contact our 24/7 support team — [email protected]